Scanning isn't finding any leads

If ClientRadar runs a scan but does not surface any leads, that is usually not a fault — it is one of three ordinary things: your keywords are too narrow, a platform is not connected, or it is simply a quiet stretch. A clean scan that finds no new buying-intent posts is a healthy result. Work through the checks below and you will usually widen the radar quickly.

First, a quick reassurance

Not every scan finds a lead, and that is expected. Some niches go quiet for a while, and ClientRadar deliberately treats a valid-but-empty feed as healthy rather than crying wolf. It only raises a warning when a feed returns literally no posts at all — which is a connection or platform problem, covered by the reconnect and platform updating guides, not this one.

Check your keywords and niches

This is the most common cause. Open your radar settings and look at the keywords and niches you are watching:

• Too narrow or too niche? If you only watch a handful of very specific terms, few posts will match. Broaden them.
• Missing the plain phrases? People asking for help rarely use jargon. Add the everyday phrases they actually type — “looking for”, “can anyone recommend”, “need a”, “who do you use”.
• A typo? A misspelled keyword matches nothing. Give the list a quick read.

Confirm your platforms are connected

Open the Networks health view and check each platform you expect leads from. A platform showing needs reconnect or a cooldown is not scanning, so it will find nothing there. Reconnect any that are logged out, and note any that are paused.

Check where you can actually see posts

ClientRadar reads the feeds you already belong to — it cannot read a group or subreddit you have not joined. If your clients ask for help in specific Facebook groups or subreddits, make sure you are a member of them. The more relevant communities you are in, the more there is to find.

Give it time

Buying-intent posts do not arrive on a schedule. Let scanning run across the day rather than judging it on a single pass. A quiet morning is not a broken radar.

Still nothing after all that?

If your keywords are broad, your platforms are connected, and you are in the right communities but you still see nothing over a full day, open Help & support in the ClientRadar sidebar and export a diagnostic bundle — it carries your settings and scan status (never your leads), so we can see why the radar is coming up empty.